A. MyMagazineSubs.com uses an online shopping cart for order processing. Each time you view a magazine, there is a button titled "Add to Cart". When you click the "Add to Cart" button, the item is added to your shopping cart and the screen refreshes to display the contents of your cart. To add more items, click "Continue Shopping" at the bottom of the shopping cart screen. To continue through the check out process, click the "Proceed with Checkout" button. Clicking the "Next Step" button will always take you to the next step in the shopping cart. To go back a step, click "Go Back" or use the navigation icons at the top of the shopping cart.

Step 1: Log in or Register. This is where you will log in with existing account information or create a new account. You may also choose to check out as a guest; however, we encourage all customers to create an account for future use on MyMagazineSubs.com. Creating an account allows customers to securely manage subscriptions and gifts, receive special offers and update their information with ease.

Step 2: Delivery & Subscription Options. In this step you will set up the delivery address for each subscription, denote whether the purchase is a renewal or new subscription, and select the desired gift options if an e-gift card or gift subscription is being purchased. Saved addresses will be shown in a drop-down menu for each item and all addresses can be edited and saved for later use.

Step 3: Select a Charity. My Magazine Subs will donate 10% of the sale to the charity you choose in Step 3. To learn about the charities, move your mouse over the logos and a box will appear with more information, or you may click on the logo to open the charity's website in a new window. If you do not want to participate in this step, simply click the link at the bottom that says "No, thank you. Please take me to the next step."

Step 4: Payment. In this step you will select your preferred method of payment. If you have a My Magazine Subs gift card, you may enter it here. Simply enter the gift code and click "Apply". The Payment Summary to the right of the page will refresh with a new "Amount Due" balance, which is the remaining payment required to complete your purchase. You may use up to three gift cards on one purchase.

• If the gift card(s) covers the entire Total evenly, you can move to the next step.
• If the gift card(s) cover the entire Total and leave extra on your card, the remaining balance will be saved on your gift card for later use.
• If the gift card(s) does not cover the entire Total, payment with a credit card or PayPal is required.

You may enter new credit card information or use a saved credit card, then click "Apply". This will refresh the "Amount Due" information in the Summary box to the right. Please note that you have not confirmed payment and your credit card has not yet been charged. The Payment Summary is simply to show you what will be charged once you review and confirm your purchase in the final step. To choose PayPal, select this option and click "Apply". If you choose to use PayPal, you will be temporarily directed away from our site to complete the transaction.

Step 5: Confirmation. The final step is very important. Here you will review the details of your order, including the subscriptions or gifts you will purchase, their delivery options, the charity you selected and your payment method(s). All of this can be changed by clicking the "Change" button beside each respective category. Clicking the "Change" button will take you back to the specific step in the shopping cart, and you will move through the shopping cart process again. If the details of your order are correct, click "Submit Order". Please allow 15 seconds for the screen to refresh while your payment is transacting. Do not press "Submit Order" more than once. When your payment is complete, the screen will refresh with a confirmation and summary of your order, which is also emailed to you for your convenience.

A. Gift subscriptions are defined in Step 2 of the shopping cart, where you will choose delivery options for each subscription. In this step you are able to add the gift recipient's delivery address and create a personalized gift announcement. My Magazine Subs will email the gift recipient an email announcement on your specified date with your personal message, or you can choose to print an announcement at the end of the checkout process.

A. Simply call our Customer Service team toll free at 1-877-505-5252 to place your order over the phone. Payment must be made by credit/debit card, so please have your card information handy.

A. Yes! If the magazine you currently receive is listed on our site, you may order the renewal through us!

A. Your first issue will arrive 4-10 weeks after your order is placed. Magazines that are published weekly take 4-6 weeks for arrival, magazines published monthly arrive in 6-8 weeks and magazines published seasonally or less frequently arrive in 8-10 weeks.

A. Log in to your personal account. In the "Subscriptions" tab, select which subscription(s) you would like to cancel, scroll down and click the link that says "Cancel Subscription", or you may call our Customer Service team at toll free 1-877-505-5252. The page will refresh to show "Cancelled" in the Status box of that magazine.

A. When your subscription is cancelled, a refund is automatically processed based on the number of undelivered issues left in your subscription term. Refunds are issued in the method of original payment; gift card purchases will be refunded back to the original gift card, credit card purchases will be credited back to the credit card used and PayPal purchases will be refunded back to your PayPal account. Credit/debit card refunds take approximately 1-3 days for processing. Refunds will not be issued via check or money order. You will be notified by email when your refund has been processed.

A. If a magazine ceases publication during your subscription, the magazine publisher will refund you for all undelivered issues or offer a substitute magazine subscription to replace your magazine.

A. Log in to your personal account. In the Subscriptions tab, select the subscriptions for which the delivery address needs to be changed. Scroll down and click the link that says "Change delivery address". The screen will darken and a white pop-up box will appear with the current delivery address. Make the necessary changes to the address and click "Save". The screen will refresh to show the new address in the "Recipient" column for each magazine.

To change your default address, go to the Settings and Profile tab in your personal account. Your default address will be shown in the Address Book drop down box. Click the "Edit" button. The screen will darken and a white pop-up box will appear with the current address. Make the necessary changes to the address and click "Save". You may also add a new address in this section for later use.

A. No, we can not deliver magazines outside the United States at this time.

A. The "Search" feature found on the right side of our Home page and throughout most of our site allows you to enter a keyword or specific magazine title. If we have the specific magazine available it will appear in the results of your search, or related magazines will appear if the specific title is not available.

A. If you are a publisher interested in listing your title(s) on our site, please complete this form. You will be contacted by our Publisher Relations Director within 3 business days.

A. You can select a charity in Step 3 of the shopping cart. My Magazine Subs will donate 10% of each sale to the charity you choose, out of our profit. To learn about the charities, move your mouse over the logos and a box with appear with more information, or you may click on the logo to open the charity's website in a new window. If you do not want to participate in this step, simply click the link at the bottom that says "No, thank you. Please take me to the next step."

A. The donation comes at no cost to the customer, therefore the donations will not be eligible for a tax deduction by the customer. To make a tax deductible donation to one of our partners, please visit the charity's corporate website for more information.

A. We are unable to accept direct donations from customers. However, if you would like to make a direct donation to one of our charity partners, please visit the charity's corporate website for donation information. You may access the charity's website by clicking on their logo from our website.

A. No; you can only select one charity per purchase. The simplest way to donate to more than one charity is to purchase magazines in separate sessions, choosing a different charity each time.

A. A donation will not be made for your purchase if a charity is not selected during checkout.

A. We are always interested in learning about new potential partners. Please complete our online form to suggest a charity for consideration. Please understand that we limit our number of partnerships in order to make a measurable impact for our current partners, but welcome new suggestions for future consideration.

A. Some of our charity partners have chosen not to be associated with select magazines that directly conflict with their cause or mission. When one of these magazines is in your shopping cart, you will not be able to select the disassociated charity to receive our donation. In which case, the charity's logo will be darkened. You may still select another charity partner to receive our donation.

A. The charities we have created partnerships with represent a wide range of issues that are pertinent in the world today, which allows our customers to choose to support the cause they are most passionate about. Before approaching a charity, we consider the following criteria:

1. The cause each charity supports and its mission must be clearly defined and applicable to pertinent issues in the world today.
2. Must have been granted tax-exempt status under section 501(c)(3) of the Internal Revenue Code and be eligible to receive tax-deductible contributions.
3. Financial records are readily available or displayed on the organization's website.
4. Close consideration of the ratings and reviews of each charity as provided by the Better Business Bureau, Charity Navigator and the American Institute of Philanthropy.
5. Organizational structure, including the availability of events and programs for sponsorship and cause-related marketing opportunities.

A. You may click on any of the charity partner logos on our website to open the charity's website in a new internet window. Charity partner logos can be found on our Charity Partners page and throughout the website in the right hand column.

A. Please complete our online form to request consideration for partnership.

A. To tell your friends about My Magazine Subs, use the tell-a-friend feature located on our Home page, About Us page and on the confirmation page after your order. Simply input you friend's e-mail address and click "send". You can use this tool as many times as you like. You may also use the social bookmarking links at the bottom of our pages.

A. Please see the options listed on our Contact Us page.